Water Removal Process
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What’s Next? Sphere is your balanced solution!
Knowing what to do next is key to solving your water problem. Sphere’s team is prepared to provide you with immediate assistance and tailor a comprehensive solution to fix your water problem.
During the initial phone call, we will require some basic information to begin your water damage restoration project.
- Property address
- Contact Information
- Property insurance information (when applicable)
- When did the water damage occur?
- Where did the damage occur? In the basement, full, or specific area
- What caused the water damage (if known)? Sump pump failure, drain clogged, etc.
- Is the electricity still on?
- Will a generator be needed?
- Is the basement finished or unfinished?
- What type of wall coverings, paneling, drywall?
- What type of flooring is in the affected area?
- What furniture or other items are in the water-damaged area?
After our customer care specialist has a better understanding of the situation, we will dispatch a water damage team or team member to personally evaluate and inspect the water-damaged area. Our 6-step process takes all the proper steps to find the cause of the problem, solve the issue and restore your home as quickly as possible.
Step #1 Inspection & Damage Assessment
Upon arrival our trained team will inspect and assess the extent of the water damage to your property. Our initial goal is to determine the water source and stop it if possible, if we can’t, we will refer you to the proper authority. If it is determined the source of water in your basement is a waterproofing issue, we will contact our sister basement watering proofing company 20000 Leaks Under the Basement. They will provide a tailored solution to stop the leak and correct the underlying problem.
An important part of our assessment is to determine the category of water contamination which is directly related to the source of the water intrusion. Knowing the water classification will affect the restoration process to ensure we safely return your property to its pre-water damaged condition.
Sphere Restoration Solutions inspection team’s goal is to minimize any inconvenience to you and your family, control cost and complete a successful water damage restoration project for you.
Step #2 Water Removal / Extraction
We provide emergency water removal 24/7, 365 days of the year! The water removal process begins immediately to prevent any further damage to your property. The inspection team will determine if it is necessary to move out your belongings, this usually happens when extensive water damage restoration services are required. We also evaluate the carpeting and padding to determine if it can be dried or if removal is required.
Sphere Restoration’s team will use powerful submersible pumps and commercial vacuums to remove standing, hiding, and trapped water efficiently and quickly. Fast mitigation is the key to a successful restoration and helps to prevent any secondary water damage and mold growth.
Step #3 Structural Drying & Dehumidification
Based on your home and the extent of the water damage, Sphere Restoration’s team will determine the number of air movers and dehumidifiers necessary to expedite the drying process. We will check the temperature and relative humidity of the water-damaged area and take into consideration the square footage so that we can properly optimize water and moisture evaporation. Our goal is to complete the drying process as quickly as possible and control the humidity. Our team will continue to monitor the water-damaged area and make adjustments to help prevent hidden moisture and additional contamination from toxins and mold. It may be necessary to remove building materials, like drywall and carpeting, and/or personal belongings that cannot be dried to an acceptable level.
Step #4 Cleaning & Sanitizing
Once we are satisfied that the area is free from water and moisture, our team will professionally clean and sanitize the space. Using equipment like air scrubbers and thermal fogging machines will remove unwanted contaminants, alleviate bad odors and reduce harmful mold growth. Sphere Restoration wants to ensure your space is ready to be put back together when we are finished with the job.
Step #5 Prevention & Troubleshooting
Protecting your home from water damage happening again requires a reliable solution to stop water intrusion. Before restoring your home to pre-water damaged condition, you must first troubleshoot and correct any potential future leaks. We recommend our sister company, 20000 Leaks Under the Basement, to provide a comprehensive evaluation of your home and its surrounding foundation, to ensure it is properly waterproofed to keep you water-free.
Step #6 Restoration & Repairs
After the leak is repaired, the waterproofing system is installed and cleaning is completed, it’s time to start rebuilding and restoring your space. Sphere Restoration Solution has a team of experienced personnel and licensed contractors.
From Removal to Restoration, including, Repair, Remediation and Prevention.
SPHERE IS HERE for your 24 HOUR EMERGENCY WATER REMOVAL SERVICE
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